The Importance of a Healthy Tenant-Owner Relationship
Posted on September 10, 2016 by slt in Rental Property Management

It’s only natural as a landlord to want your relationship with your tenants to be a positive one. Not only will it greatly reduce all of the stress that can come from unhealthy interactions between tenants and landlords, but also having long-term tenants is usually what most landlords are looking for. The importance of developing and maintaining a healthy tenant and owner relationship cannot be overstated and by following a few different tips, whether you’re a tenant or a landlord, will make sure the relationship stays healthy for years.

Good Landlord

Tips for Landlords:

  • Establish Your Expectations– Removing the opportunity for surprises is a great way to make sure your landlord/tenant relationship starts off with no misunderstandings and on the right foot. As a landlord usually the earliest place to start is by letting perspective tenants know the “minimum tenant screening criteria” which will inform them of what results in the denial of their rental application.
  • Empower Tenants to Communicate– Giving your tenants a constant open line for communication with you, whether by phone or through maintenance-request notices to help resolve issues that need repairing. Having any repair requests in paper is always a great way to protect both landlords and tenants in the event of miscommunication and eliminating room for error is vital to avoid straining the relationship.
  • Remember the Golden Rule– It can be tough to remember but think of the tenant as a customer or client of yours. What this means is make sure to give exceptional customer service as that will help create a positive experience. You can also do this by communicating effectively with your tenant, either quickly after an issue is reported or even preventatively checking in on them.

Tips for Tenants:

As a tenant there are many more responsibilities as you are technically a guest in their property and as such, you’re expected to maintain the property as well as immediately report any damages, issues or concerns. Keeping an open line of communication with your landlord will help make all of these tips easier as well as keep your relationship with your landlord as healthy as possible.

    • Don’t Be Afraid to Communicate– Over time there will be issues; it’s an inevitability, especially if you have a long-standing relationship with your landlord. With this in mind, it’s important to communicate any issues you’re having to the landlord; usually this refers to potential issues paying rent. Most landlords are aware that sometimes things just happen, people may lose a job or suffer a serious illness and that can create temporary issues. By no means does this mean this isn’t a serious issue, but most landlords will look to resolve the issue in a fair and understanding manner.
    • Do An Inspection Together– Once you’ve agreed to move in to the property, inspect the property with the landlord and have a copy for them and a copy for you. This way when your lease is up, any preexisting damages will already be noted so you don’t face responsibility for them. This will also help make sure you get your full deposit back upon moving.

Property For Rent

  • Read the Lease Completely– This is especially important if you’re a firs time tenant, as most will not read the entire lease. Understanding what is expected of you and what is expected of your landlord will help your relationship with them avoid strain from miscommunication or misunderstanding.
  • Be Courteous and Respectful– Making sure you stay nice when making any requests is key to keeping a good relationship with your landlord. You’re completely justified to want something resolved in a timely manner but you can avoid putting strain on the relationship by just staying courteous. It’s also not a bad idea to show respect to both the landlord and the property itself, showing you care about them will give them more respect for you as well.

Occasionally as landlord and tenant, you may butt heads over an issue or have conflicting opinions on how something should be handled, that’s expected over periods of time. However, making sure you stay respectful of each other along with following these and other steps will help keep your relationship healthy and successful for the entirety of the tenancy.