How To Keep Tenants Happy
As a responsible and committed landlord, it’s important to understand how to keep your tenants happy.
In some situations, it can be quite difficult to figure out how to handle challenges while maintaining a formal relationship. However, it is still essential, and there are various ways to do so.
Property Management Tips For Landlords
As more tenants result in better business, you should always focus on how to keep them satisfied. Here are a few tips that you can follow to achieve that:
- Give them a warm welcome
If renters are new to the city or neighborhood, they are bound to be overwhelmed. As a landlord, you can be that friendly face for them and a source of guidance to help them adjust quickly. Providing your tenants with a list of pharmacies, hospitals, grocery stores, parks, and other facilities in proximity is a great way to lend a helping hand.
If you want to go the extra mile, you can even send some food their way so they don’t have to worry about cooking or ordering in while unpacking.
- Complete repairs promptly
If your tenant asks for repairs in the house or apartment, It’s best to make sure to prioritize them and to get to them as quickly as possible. Quick repairs will ensure the comfort and safety of your tenants and also leave a lasting impression. When it comes to the question of how to be a good landlord, prompt maintenance should be at the very top of your list.
- Send rent reminders
A tenant can forget to pay rent on time due to busy schedules or other issues, so it’s easiest to remind them by sending a notice. To help avoid awkward interactions, try sending automated emails to all occupants a few days before the due date. It would be best if you also thought of waiving the late fee for tenants who consistently pay on time, except once. They could be having short-term financial problems, and it’s okay to let it slide—this will help to ensure a positive relationship.
- Maintain a healthy relationship
Being a landlord is not purely a business deal, and maintaining a healthy relationship with your tenant can be beneficial for both parties. They should know that you are always available to help, no matter the issue. In return, you can turn to them for support.
- Offer incentives
If your tenant decides to renew their lease and they have maintained a positive relationship with you throughout, you can consider offering them a discounted rent. Additionally, you can develop a loyalty system to provide duration-based incentives such as appliances or rent discounts.
- Frequently survey the property
As a responsible landlord, you must ensure that the property’s condition is in good shape. Frequently surveying for improvements will show your tenants that you genuinely want them to feel safe and content.
- Retain tenants
Finding tenants isn’t as challenging as retaining them, and if you’re a committed landlord, you can expect quality tenants to recommend like-minded clients. Happy tenants mean more lease renewals, and of course, respect and cooperation while updating your agreement.
As a leading company in property management in Greensboro, NC, our team at SLT properties strives to provide quality services for both property owners and tenants looking for rental homes.
We focus on creating long-lasting relationships with our clients, and we make the process of renting or leasing seamless. If you’re having trouble finding a dependable tenant, let the property managers at SLT help you find a beautiful home for rent or help you locate a dependable tenant.